Information Sharing as Market Stewardship in the NDIS

Market stewardship of the National Disability Insurance Scheme (NDIS) has been raised as a major concern by multiple levels of government, as well as in key reviews conducted of the scheme by bodies such as the Productivity Commission.

The NDIS is a complex reform and market stewardship needs to be the responsibility of a much greater range of actors than government alone.

Information Sharing as Market Stewardship in the NDIS demonstrates how independent information services are already playing essential market stewardship functions within the NDIS.

It demonstrates that the provision of independent and personalised information is a systemic intervention that can address a host of market and/or NDIS challenges that have been identified, such as wait times between plans being received and their utilisation, supports for complex needs and when there are challenges understanding and navigating the NDIS system.